TERMS AND CONDITIONS FOR PARTICIPATION IN THE JIC EVENT
1. Introduction
Who we are and how you can contact us ?
We are JIC, an interest association of legal persons, ID No.: 711 80 478, with registered office at Purkyňova 649/127, Medlánky, 612 00 Brno, registered in the Federal Register kept by the Regional Court in Brno under the file No. L 1960 6. Through our website https://www.jic.cz/, you can register for an event that we are currently organising (this website is hereinafter referred to as the "shop"). If you register for the event, we act as a service provider to you and you act as a service provider to us as a customer. email
If you want help with anything, you can contact us Here:
- Telephone number: +420 776 876 875 043
- E-mail address: inf o@jic.cz
- Data box : Cy3ggku
- Address for delivery: JIC, interest association of legal entities, Purkyňova 649/127, Medlánky, 6 12 00 Brno
Who are you?
subscriber who has registered for an event organised by us? ci either as:
- consumers, i.e. people who want to participate in the event for their personal use outside the scope of their business activity and outside the scope of their independent exercise of their a profession, or
- anyone else (legal persons and business people) who has registered for the event for the purpose of their business
If you are a consumer, you are entitled to special rights under the law to protect the rights of consumers. We will inform you about these rights in the consumer protection section below. Terms and conditions.
What are these?
These terms and conditions are a binding legal document which forms an integral part of the contract for participation in the event concluded between you and us on the basis of your The terms and conditions govern the mutual rights and obligations of you as the customer and n
The Complaints Policy, which is an annex to these Terms and Conditions, is also an integral part of these Terms and Conditions.
Can we agree on anything other than what you find in the terms and conditions?
Yes, we can also agree individually in a separate contract concluded e.g. via e-mail. Our individual agreements take precedence over these terms and conditions.
2. How can we conclude a contract for participation in the event?
An Event Participation Agreement is a contract between you and us in which we agree to allow you to attend the Event, including providing you with a programme, materials to attend the Event and a speaker or similar person to guide you through the Event, and you agree to abide by the rules of conduct at the Event and to pay us a price for the Event. You may attend some events only if you meet the conditions set out in the event description. If we assess that you do not meet the conditions, we may not accept your booking.
You can enter into a contract with us via the order form in the shop, sometimes individually via email communication.
We want you to know everything you need to know about our services before ordering. However, please note that the presentation of our services in the shop does not constitute a binding offer to enter into a contract (this excludes section 1732 (2) of Act No. 89/2012 Coll., Civil Code). Even if you send us your order, we are not yet obliged to enter into a contract with you and provide you with the service. There may be more reasons for not concluding. In particular, it may happen that the capacity of the event is reached or that you do not meet the conditions for participation in the event. We also do not appreciate if you have materially breached your obligations to us in the past.
Please follow the instructions available in the shop to book your event. In practice, all you need to do is to provide us with the required details on the form, agree to these terms and conditions and submit your order. However, you will not be able to order an action that is listed as unavailable.
By clicking on the "Submit" button, you agree to these terms and conditions, send us a contract proposal and commit to payment if we confirm the contract proposal (hereinafter also referred to as "order"). We will send you an order confirmation to the e-mail address you provide in your order, which is a binding acceptance of your contract proposal, together with the text of these Terms and Conditions. Once you receive our order confirmation, the contract is concluded. Without undue delay after your order confirmation and payment of the event price, we will also send you the information you need to attend the event (e.g. electronic ticket, information about the venue and organisers). If we are unable to deliver your order confirmation, we may cancel your order.
We conclude the contract in Czech language. The contract and all its components (mainly the order form, these terms and conditions and the complaints procedure) will be stored in the safety of our electronic archive. If you are a consumer, we will make this information available to you upon your written request. A written request includes email.
By agreeing to these terms and conditions, you agree to use what the Civil Code calls "remote means of communication" to enter into a contract. Think of a computer, a tablet or a telephone under this fancy name. Especially with the internet. The cost of using these means is borne by you as part of your normal payments for telephone, internet, etc.
You can only take part in the event after you have paid the total price.
3. What are the conditions for paying the event price?
By price, we mean the price of the event as shown on your order and which you have agreed to pay by entering into the contract. The price is inclusive of value added tax. Prices are valid for the period of time they are displayed in the shop. Promotional prices are valid for the period we have specified. However, we may still agree otherwise individually and provide you with a price discount, for example. Unless we specify otherwise in the shop, you cannot combine the price reductions granted.
The price does not include the cost of accommodation at the venue, transport costs in connection with the event or other fees and costs associated with attending the event.
We will send you a price payment invitation to the email provided in your order immediately after or at the same time as your order confirmation.
You undertake to pay the price for participation in the event within 24 hours of receipt of the order confirmation email, by credit card through the online payment gateway operated by ComGate Payments, a.s., with registered office at Gočárova třída 1754/48b, Pražské Předměstí, 500 02 Hradec Králové, ID No.: 27924505, registered in the Commercial Register maintained by the Regional Court in Hradec Králové under the Commercial Register No. B 3755. More information about the payment gateway can be found on the websitehttps://www.comgate.cz/cz/platebni-brana. Contact details are ComGate Payments, a.s., Gočárova třída 1754 / 48b, Hradec Králové, e-mail:platby-podpora@comgate.cz, tel: +420 228 224 267. You will receive a confirmation of the payment including an invoice to the e-mail specified in the order. If you do not pay the price of the event within the specified period of time, we take it that you have cancelled the contract (withdrawn from it) and the contract is cancelled.
If you are paying the price in cash, you will fulfil your obligation to pay the price when the total amount of the price is credited to our bank account.
4. How will the event take place?
The event can be held live or online. We discuss the flow of both types of events below in this article.
Live event
The event will take place at the location and date specified in the order and event description, or in the event information email if we change the date or location. We will ensure it is properly organised to run according to the programme.
You will see the event programme in the event description next to the order and we will also send it to you by email a reasonable time before the scheduled date of the event, usually with the order confirmation.
At the event you are obliged to respect the instructions of the organisers, to follow the set programme of the event if your participation in the programme is required, not to disturb the course and conduct of the event and not to damage the property in the event premises, the health of persons in the event premises and the interests of JIC.
You are responsible for the items you bring to the event. We (JIC) are not responsible for items you bring to the event. We are also not responsible for any harm that is caused to you on the premises by a third party (e.g. an attendee) or by yourself.
Online events
The event will take place on the dates and in the manner specified in the booking and event description, or in the event information email if we change the dates. We will ensure that it is properly organised to run according to the programme.
You will see the event programme in the event description next to the order and we will also send it to you by email a reasonable time before the scheduled date of the event, usually with the order confirmation.
The online event will be run by sending you an invitation to the Microsoft Teams system designed for online meetings, which you will be able to attend for the dedicated event period, and login instructions to your email. You can log in to the meeting via a web browser and via the Microsoft Teams app. The choice is yours.
At the event, you are required to respect the instructions of the organisers, follow the set agenda for the event if your attendance is required, and not disrupt the flow and conduct of the event.
Rules for each event (live and online)
We (JIC) are not responsible for any damage, loss, theft or other deterioration of information or resources required to attend the event that we have already provided to you (e.g. tickets, link to log into the online meeting system) and in such event we are not obliged to provide you with replacement information or resources to attend the event.
You acknowledge that we (JIC) are not responsible for the content, quality or benefit of the event to you. Our performance does not include the provision of business opportunities, matchmaking or other similar services and we are not responsible for any business relationships entered into between individual attendees or event organisers.
5. How can you complain?
The terms and conditions for claiming a promotion can be found in the Complaints Procedure, which is an annex and an integral part of these Terms and Conditions.
6. What are the conditions for changes, cancellation of the event and cancellation of the order
Changing the event
We may change the date, venue, programme and lecturers of the event. If you are not a consumer, for whatever reason. If you are a consumer, we may change the event in this way if, for objective reasons, it is not possible to hold the event on that date or at that location. In particular, we may be prevented from doing so by a force majeure obstacle, a lecturer who is unable to attend the event date for a reason not attributable to us, a venue that has unexpectedly become unsuitable for the event (e.g. the statics of the building have broken down), or the basic capacity of the event has not been met.
Change of event
We will notify you of a proposed change to the event by email to the email address specified in the order at least 10 days before the original date of the event, if objectively possible, otherwise immediately upon becoming aware of the fact that requires us to change the event. You may refuse to change the event within 5 days of receipt of the proposal to change the event or, if we inform you of the change 5 days or less before the event, within 24 hours before the event. If you do not refuse the change within this period, we will assume that you agree to the change of event. If you reject the event change within this time period, we will refund the event price paid within 14 days of receiving your rejection of the event change to the account from which you paid the event price (automatically via the payment gateway).
Cancellation by us (JIC)
If you are a consumer, we may cancel the event date you have booked if, for objective reasons, it is not possible to hold the event on that date. In particular, there may be an obstacle of force majeure (e.g. wars, epidemics, diseases, natural disasters, decisions of a public authority), the lecturer will not be able to attend the event for reasons beyond our control and cannot be replaced by another lecturer, or we will not fill the basic capacity of the event. If you are not a consumer, we may cancel your booked event date at any time and for any reason.
Cancellation by us (JIC)
If we cancel an event date, we will promptly notify you of the cancellation to the email address provided in your order. Upon receipt of the notification, we will withdraw from the contract (contract terminated). We will refund the price paid for the event within 14 days of receipt of the cancellation notice to the account from which you paid for the event (automatically via the payment gateway).
Consumer's inability to withdraw from the contract without giving a reason within 14 days
If you are a consumer, please note that the promotion is a use of your free time at a specific time or date. For this reason, according to Section 1837 (j) of the Civil Code (Act No. 89/2012 Coll.), you are not legally entitled to withdraw from the contract without giving a reason within 14 days of the conclusion of the contract. However, you may cancel the order under the conditions we have set out below.
Cancellation of an order by you without giving a reason
You may cancel your order for an event without reason and thereby withdraw from the contract with the right to a refund within the time limit set out in the event description for the order. If there is no deadline specified in the event description, you may cancel your order no later than 7 days before the scheduled start of the event. Please send your cancellation to the JIC contact person's email address listed in the event description or to the email address listed in the contact details at the beginning of these terms and conditions. You can also cancel your order using the link we have emailed to you. If you cancel your order within the cancellation period specified in the description of the event, otherwise here in these terms and conditions, we will promptly send you an email confirming the cancellation and a corrected tax document (credit note) if you have been issued with a proper tax document. We will refund you the total price of the Event within 14 days of the date you send us notice of cancellation of your order to the account from which you paid for the Event (automatically via the payment gateway).
Cancellation of an order by you without giving a reason
If you do not cancel your order in time and do not attend the event for any reason on your part, we will not refund the event price or any other consideration you have provided to us.
Withdrawal by you for lawful reasons
You may withdraw from the contract in other cases where the Civil Code or other law grants you this right. Mainly if we are in material breach of our obligations as a provider, due to delay on our part or defective performance.
Withdrawal from the contract by us for legal reasons
Like you, we have the right to withdraw from the contract for the reasons set out in the Civil Code. Especially in the event that you substantially breach your obligations. If you are not a consumer, we always have the right to withdraw from the contract if you are in default of payment of the price of the event, if you enter into insolvency or liquidation, if your property is declared bankrupt or if the petition for bankruptcy is rejected for lack of assets.
7. How do we process your personal data?
Information about how we process your personal data can be found here [link to the current Information on the processing of personal data document we have prepared for you]. This information does not form part of the contract and is not binding. They are mainly for you to know what we may do with your personal data.
8. How can we communicate with each other and what are the delivery rules?
Unless we have agreed a specific method of communication with you, any communication between us in which we may form, amend or cancel a contract will be in accordance with this section of the Terms and Conditions. Specifically, the following methods of communication will be used: personal delivery, delivery by registered mail, courier service or electronic mail to the addresses we have notified each other in writing.
You may also contact us by telephone, but we will not enter into, amend or cancel a contract with you over the telephone. That is, neither you nor we will commit to anything over the phone.
When are the documents delivered?
- The date of physical delivery of the notice if the document is sent by courier or postal service provider (except by registered post) or delivered by hand; or
- the date of delivery as acknowledged on the delivery note, if the document is sent by registered post and if it is actually delivered; or
- on the expiry of a period of 10 days from the deposit of the notice at the relevant post office, if the document sent by the postal service provider fails to be delivered or if receipt of the document is refused (by you or by us, as the case may be).
Emails are delivered at the time the email message is sent from the email box. This does not apply if the addressee of the message proves that, through no fault of his/her own, the message did not reach his/her disposal.
9. Conclusion
The legal relations between us and you arising from the contract shall be governed by the law of the Czech Republic to the exclusion of rules of private international law. We expressly exclude the application of the UN Convention on Contracts for the International Sale of Goods.
This choice of law is without prejudice to the rights of you as a consumer which may arise under the legal system which would otherwise apply to our legal relationship. Any disputes arising out of the contract will be settled by us before the courts of the Czech Republic having jurisdiction in the jurisdiction of JIC's registered office. This choice of court jurisdiction does not apply to consumers.
Contracts concluded in accordance with these terms and conditions may only be amended (by us and by you) by written agreement (including by e-mail). If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid or ineffective provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
We are not bound by any code of conduct within the meaning of Article 1826(1)(e) of the Civil Code.
As principals, you assume the risk of a change of circumstances within the meaning of section 1765 paragraph 2 of the Civil Code. This does not apply to consumers.
If you have any problems, we would be pleased if you would address them with us first. Just contact us in any way. If you are a consumer and wish to resolve any disputes out of court, you can contact an out-of-court dispute resolution body. This is, for example, the Czech Trade Inspection Authority at www.coi.cz/informace-o-adr. Alternatively, you can resolve your dispute online via the EU's Online Dispute Resolution platform (ODR platform) at www.ec.europa.eu/consumers/odr.
These terms and conditions apply to all contracts we enter into with customers from 1 March 2023.
Unless we have agreed a specific method of communication with you, any communication between us in which we may form, amend or cancel a contract will be in accordance with this section of the terms and conditions. Specifically, the following methods of communication will be used: personal delivery, delivery by registered mail, courier service or electronic mail to the addresses we have notified each other in writing.
You may also contact us by telephone, but we will not enter into, amend or cancel a contract with you over the telephone. That is, neither you nor we will commit to anything over the phone.
When are the documents delivered?
- The date of physical delivery of the notice if the document is sent by courier or postal service provider (except by registered post) or delivered by hand; or
- the date of delivery as acknowledged on the delivery note, if the document is sent by registered post and if it is actually delivered; or
- the expiry of a period of 10 days from the deposit of the notice at the relevant post office if the document sent by the postal service provider fails to be delivered or if the receipt of the document is refused (by you or by us, as the case may be).
Emails are delivered at the time the email message is sent from the email inbox. This does not apply if the addressee of the message proves that, through no fault of his/her own, the message did not reach his/her disposal.
ADVERTISING REGULATIONS
Annex to the terms and conditions for participation in JIC events
1. How can you make a complaint about an event?
Here you will find out how you can claim for a defect in the event and what you are entitled to. We hope you will never have to use our complaints procedure. But what if you do, right? Of course, you can also email us at info@jic.czor call us on +420 776 875 043 and we will advise you on how to proceed. We are here for you.
Our and your rights and obligations regarding rights of defective performance are governed by the relevant generally binding regulations (in particular the provisions of Sections 1914 to 1925 of the Civil Code).
2. What is the defect and what are we liable for?
We are liable to you for the fact that the performance (provision of participation in the event) according to the terms and conditions is not defective at the time of its provision. This means that it does not correspond to the contract, i.e. to what we have agreed. In particular, the provision of a performance that does not have the specified or agreed characteristics is defective. It is also a defect if we do not warn you of defects that the object of performance has, even though such defects do not normally occur in the object of performance, or if we assure you that the object of performance has no defects or is fit for a particular purpose, even though it has defects or is not fit for that purpose.
3. By when do you have to make a claim and what are you entitled to?
If the defect in our performance is remediable, you have the right to:
- Either to claim a repair of the performance or of what is missing (the part of the service not provided), or
- to claim a reasonable discount on the price.
If the defect in the performance is irremediable and the service cannot be used according to the contract with us, you have the right to:
- either withdraw from the contract, or
- to demand a reasonable discount.
You must raise the defect without undue delay after you have had the opportunity to discover the defect, but at the latest within 6 months of the date on which we provided the service to you (i.e. the end of the event).
4. What should I do if I want to make a claim?
We will need your cooperation in order to process the claim. Please contact us and tell us:
- what the service defect is and how it manifests itself,
- what right you claim under the defective service (whether you want to have the defect rectified, withdraw from the contract or want a discount according to the rules set out in the previous article),
- what your name and address is, or what your name, registration number and registered office is (ideally include your telephone number and email so that we can contact you more quickly).
You can contact us by any means available. It is best if you call us on +420 776 875 043 or send an email to info@jic.cz, so that we can speed up communication as much as possible. However, it is of course up to you which method you prefer.
As soon as we receive a complaint from you, our emergency team will be on standby to resolve everything as quickly as possible.
You will have to pay the cost of the claim first. However, we will reimburse you once we have established that we are at fault. However, we do not own the gold mine, so we will only reimburse you for the reasonable costs of an acknowledged claim. So make sure you ask for it as soon as possible.
If you have a problem with how we handle a claim, we would be happy for you to address it with us first. Just contact us by any means. If you are a consumer and wish to resolve any disputes out of court, you can contact an out-of-court dispute resolution body. This is, for example, the Czech Trade Inspection Authority at www.coi.cz/informace-o-adr.
And of course you also have the right to go to court. For example, if you are not satisfied with the way we have handled your complaint, or perhaps not handled it.
5. By when will we deal with the complaint?
If you are a consumer, we guarantee that we will deal with your complaint within 30 days of the time you made the complaint, unless we agree on a longer period. After this period has expired, you can withdraw from the contract or ask for a reasonable discount. If you are not a consumer, we will try to do everything within the same time limits, but we do not guarantee a maximum time limit.
As a consumer, we will first confirm when you made your complaint, what it contains, how you want the complaint to be handled and what contact details you have given us to provide information about the handling of the complaint. Once everything is done, you will receive from us in black and white the date and method of handling the complaint, including confirmation of the repair and how long it will take. If we are unable to accept your claim, we will not keep the reasons from you. On the contrary, we will explain everything as clearly as possible. For non-consumer contracts, we are not obliged to record the complaint procedure in this detail. However, if you wish to do so, we will certainly make arrangements.
6. When are we not liable for defects?
Although we will always do our best to accommodate you, in some cases it is not fair for us to rectify defects for which we are not responsible. Therefore, in particular, we are not liable for defects in the service if:
- you caused the defect or are responsible for causing it;
- you already knew before the service was provided that the service had a defect and agreed to the defect.
7. All's well that ends well
There, we're at the end. We apply this Complaints Procedure to all contracts we enter into with customers from 1 March 2023.